FREQUENTLY ASKED QUESTIONS
We place great value on customer satisfaction. If you're not satisfied with an item, we offer a 30-day return policy. Just contact us by email and we’ll guide you through the return process.
Due to high order volume, delivery times may be slightly longer than usual.
We prefer to under-promise and over-deliver — so here’s what you can expect:
- Orders are dispatched within 24–48 working hours
- Shipping typically takes 5–9 working days, depending on your location
We currently ship across the entire United Kingdom.
You can of course change or cancel your order, as long as it’s within 24 hours of placing the order. Please contact us immediately via email at info@marco-marino.com if you wish to make changes or cancel.
We recommend ordering one size up to ensure a comfortable and pleasant fit. Our items are designed with a modern, slim-fit style, so a larger size may offer the best fit.
CUSTOMER SERVICE:
Available Monday to Friday 9.00AM and 5:00PM. We try to respond within 1 business day.